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PRIVACY POLICY

At Casinosaces, your privacy matters to us. We've created this Privacy Policy to give you peace of mind and explain how we handle your personal information. Alongside our General Terms and Conditions, this Privacy Policy outlines how we collect, use, and protect your data.

By visiting or using our website, you agree to the practices outlined in this policy.

Data Protection

"Personal Data" refers to any information that can identify you as an individual. This doesn't include anonymous or aggregated data that can't be used to identify you.

What Personal Data We Collect & How

We collect personal data depending on how you interact with the site. This may include the following categories:

a) When You Browse the Site

Whether you have an account or not, we may collect:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Time zone, language preferences, and browser plug-ins
  • Your internet service provider and location
  • Information on how you interact with the website (such as pages visited, session time, or clicks)

We may also collect information through cookies and analytics tools (first- and third-party), including Google Analytics. If you access the site on a mobile device, we may also collect device ID and mobile carrier data.

b) When You Subscribe or Join Promotions

If you opt in to our newsletter or enter a promotion, we'll collect your:

  • Name
  • Email address

You can unsubscribe at any time via the link in any of our emails. Even if you unsubscribe, we may still send essential non-promotional messages about your account.

c) When You Create a User Account

When you sign up for a free user account, we collect:

  • Name
  • Email
  • Username
  • Date of birth

If you register using Facebook, we'll only access the basic info you permit (e.g., your email and public profile). No other Facebook data is collected.

d) When You Contact Us

If you reach out to our support team, we'll store any information you provide so we can help you effectively.

How We Use Your Personal Data

We use your data to:

  • Deliver Relevant Updates - If you've opted in, we may contact you with updates, promotions, or newsletters. You can opt out at any time through your account settings or unsubscribe links in our emails.
  • Administer Promotions & Competitions - If you join a giveaway, we'll use your info to manage your participation and notify you of results.
  • Verify Your Account - We may use your data to confirm your identity if needed for security or support purposes.
  • Personalize Your Experience - We use your activity data and preferences to personalize content and deliver interest-based advertising. This includes using cookies and analytics tools to tailor ads and suggestions to your interests. For more on how to manage these preferences, see Section 6 (Cookies).

Cookies & Analytics

Cookies

We use cookies to improve your experience on our website. A cookie is a small text file placed on your device that helps us recognize you from other users. This allows us to offer a better browsing experience and optimize our website performance.

For full details, please refer to our Cookie Notice.

Analytics

Our site uses analytics tools to understand how visitors interact with the site and to deliver relevant advertising.

Regardless of whether you have a user account, we may use:

  • Google Analytics
  • Matomo Analytics
  • Additional analytics providers we may work with from time to time

These tools help us deliver targeted advertising based on your previous activity on our website or other websites. They use both first-party and third-party cookies to track your browsing behavior.

Google Analytics

Google Analytics collects data on site traffic and usage patterns. This information is shared with other Google services and may be used to tailor ads across Google's advertising network. We may also use demographic data (like age, gender, and interests) to better understand our users and improve our services.

To opt out of Google Analytics advertising features, you can:

  • Visit the Google Ads Settings
  • Install the Google Analytics Opt-out Browser Add-on

Sharing Your Personal Data with Third Parties

We do not sell or trade your personal data. However, we may share data in the following situations:

  • With service providers or partners who offer solutions or promotions that we believe may be valuable to you
  • With affiliates or related companies for legitimate business purposes
  • With trusted analytics providers (non-identifying data only)
  • In the event of a business merger, sale, or reorganization
  • As required by law, to comply with legal processes or requests

We may also share anonymous statistics about site usage, traffic, or trends with third parties, without revealing your identity.

We do not guarantee the privacy practices of any third-party websites linked to or from our site.

Your Data Rights

You have rights under data protection laws, including:

  • Access – Request a copy of your personal data
  • Correction – Ask us to fix incorrect or incomplete data
  • Erasure – Request deletion of data we no longer need (note: legal obligations may require some data to be retained temporarily)
  • Object – Object to data processing based on legitimate interest or for marketing purposes
  • Restrict Processing – Ask us to suspend data use in specific circumstances
  • Data Portability – Request a copy of your data in a machine-readable format
  • Withdraw Consent – Withdraw your consent to receive direct marketing at any time via your account settings or by contacting support

Protecting Children's Privacy

Our site is intended for users aged 18 and older. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from someone under 18, we will delete it as soon as possible.